Can I use this voucher as a single traveller?
You can travel alone, but your personal contribution costs stay the same. You will pay for a double room as one person.
What if I want to travel to a specific city on a specific date?
There is no guarantee that you will be able to get a certain destination or date. You can only select destinations and dates that are still available, as they are published in the online booking system. However, with over 100,000 hotels on offer, you are sure to be able to make a suitable choice.
What is the cost of my own contribution?
The cost for you is €35 per night per person for a double (2 guests) room.
What is included in my accommodation?
Every voucher code gives you two overnight stays at a hotel of choice. Some hotels will include breakfast as part of your stay.
When can I expect my voucher to arrive?
You can expect to receive your voucher within a maximum of 35 days after its payment was withdrawn from your bank account.
What if my code does not work?
Check the validity of your code on your voucher: Is it older than 12 months?
Have you entered the code correctly and without typing in spaces? A space may have been created during the copying process.
What hotels can I book?
You can choose from over 600,000 hotels all over Europe, including chains such as Accor Hotels, NH Hotels, Barcélo Hotels plus many other individual hotels.
How long is the Travel deal Hotel Voucher valid?
This voucher is valid for a maximum of one year after its date of issue.
What if I would like to book multiple travellers?
Apart from booking your two standard travellers, you can also book a maximum of two extra co-travellers at reduced costs. You can also book additional services as part of your booking process, such as travel insurance and hotels, for instance.
Voucher flight for two
What costs do I need to cover myself?
You need to pay your own Airport tax and reservation costs.
Airport tax is €30 and reservation cost is €5 per one-way flight, per person for all European flights. These can be paid at the time of making your reservations.
Total costs for return flights for two people are, therefore, €140.
Where can I redeem my return flight vouchers?
These can only be redeemed on the website that is stated on your voucher, and this can only be done during the indicated booking periods.
No rights can be granted through other websites such as that of the booked airline for instance.
What if I want to go to a specific city on a specific date?
You will not be guaranteed a specific destination and date. You can only select available destinations and dates as published on the online booking system. However, given that there are over 150 destinations on offer, you are sure to be able to find one that you like.
When I am booking, will there be limited options?
Flights are obviously subject to seat availability. However, you will be amazed at the over 150 destinations on offer. You will also be able to make use of extras offered by the airlines, with discounts of up to 60%.
Can I travel alone or book a one-way flight?
The Travel deal voucher Flight for Two is for two people and this is the minimum number of people who should be travelling.One-way flights are not available with this voucher either.
What if my code does not work?
Check that you are using the correct booking period; outside of these periods, the website access is not enabled. Have you entered your code correctly? Copying may have created a space that should not be there.
When are the booking periods?
Booking periods and flight dates are:
- Book from May 1 to 10: for flights between May 16 and June 30
- Book from September 1 to 10: for flights between September 16 and November 30
- Book from December 1 to 10: for flights between January 16 and March 31
- Book from March 1 to 10: for flights between March 16 and May 31
How long is the Travel deal voucher Flight for Two valid?
This voucher is valid for a maximum of one year from date of issue.
What if I want to book for more travellers?
You can book an extra two co-travellers at reduced rates. You can also book additional extra services such as insurance and hotels.
Can I choose my accommodation and other options while booking?
Yes, you can. The booking procedure lets you select extra options such as luggage, accommodation, insurances, or destination categories. The costs of these extras will be shown during the booking process and need to be covered by you.
How much luggage can I take?
You can take 10 kg of luggage. You need to pay for additional luggage yourself. Current airline regulations always apply.